Help center

Frequently asked questions

Search our answers, or ask our team directly via live chat.

Getting Started

What services do you offer?

Three services: Offline Payment Gateway Solutions (our flagship), Online Payment Gateway Setup (Stripe, Square, Authorize.Net, Clover), and a U.S. Physical SIM Service for genuine, non-VoIP U.S. connectivity and WhatsApp verification.

How long does setup take?

Most services target completion within about 7 working days once your details and payment are received. You can follow progress on your dashboard.

Do I need to visit the United States?

No. Everything is handled remotely — you never need to travel.

Which industries do you support?

We commonly support pharma, auto parts, export & import, travel agencies, car rental and e-commerce businesses, among other international models.

How do I track my order?

Your dashboard shows a live status timeline, and you receive an email at every status change.

Payment Gateways

What is the Offline Payment Gateway?

Our flagship service: advanced payment infrastructure support for international businesses — payment onboarding assistance, operational monitoring, U.S. business infrastructure guidance, dedicated support and merchant operational consultation.

Which gateways do you help set up?

Our Online Payment Gateway Setup assists with onboarding to major ecosystems including Stripe, Square, Authorize.Net and Clover for a one-time $200 fee.

Is approval guaranteed?

No. Gateway and merchant approval always depends on the provider’s compliance policies and verification checks. Processing, reserves and account reviews are controlled solely by the payment provider.

Payments & Billing

How can I pay?

Invoices can be paid securely online by credit/debit card or U.S. bank account (ACH) through Stripe, or by manual ACH bank transfer using the instructions on your invoice.

How does the Offline Gateway pricing work?

It is $700 total — $350 at onboarding and $350 after activation — plus a 3% processing service commission. There are no weekly or monthly subscription charges.

Are there monthly fees?

Only the U.S. Physical SIM Service carries a monthly cost (from $95/month, depending on the carrier plan). The two gateway services have no monthly charges from our side.

When do I get my invoice?

An invoice is generated and emailed automatically as soon as you place an order, with an online “Pay now” link and manual ACH details.

Support & Security

How do I sign in?

We use secure one-time passcodes (OTP) by email — no passwords. Enter your email and we send a six-digit code to confirm it’s you.

How can I reach your team?

By email or the live chat button on any page, staffed by our support team. Typical reply time is under one hour during business hours.

How is my information handled?

Your documents and personal data are handled per our Privacy and KYC/AML policies and used only to deliver the services you request.

U.S. Physical SIM

Is the U.S. SIM a real SIM or VoIP?

It is a real, physical U.S. SIM with genuine carrier connectivity (non-VoIP) from a major provider — Verizon, AT&T, Spectrum or Xfinity Mobile — suitable for WhatsApp verification and a U.S. mobile presence.

What does the SIM cost?

A one-time $170 setup, then from $95/month depending on the carrier plan and usage.

What can I use it for?

WhatsApp Business verification, online platform verification and authentic U.S. business communication. Abuse, spam or illegal use is strictly prohibited.