Privacy Policy

1. Information we collect

We collect information you provide directly — name, email, phone, country, business details, and identity/verification documents — as well as technical data such as IP address and usage logs.

2. How we use your information

We use your data to deliver our services, perform KYC/AML checks, generate invoices, communicate order updates, provide support, and comply with legal obligations. We send one-time codes to your email for secure, password-free authentication.

3. Sharing

We share information only with the third-party banks, registered agents, and payment processors required to fulfil your order, and with authorities where legally required. We do not sell your personal data.

4. Data security

We use SSL encryption in transit and apply reasonable technical and organisational measures to protect your data. One-time codes and sensitive credentials are stored in hashed form.

5. Retention

We retain records for as long as necessary to provide services and meet legal, tax, and compliance requirements.

6. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data by contacting support@xeloraco.com.

7. Contact

Xeloraco Global Services LLC, 2nd Floor, RMS Complex, Thangmeiband, Imphal West, Manipur 795001, India. Email: support@xeloraco.com.